Indira Ornaments

Privacy Policy

INDIRA ORNAMENTS (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose information when you use our mobile application, website, and related services.

1. Information We Collect

Information You Provide

We may collect:

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • Customer support communications

Transaction Information

We may collect:

  • Order details
  • Purchase history
  • Payment status

We do not store complete debit or credit card information.

Automatically Collected Information

We may collect:

  • Device information
  • IP address
  • Browser information
  • App usage data
  • Log information

2. Purpose of Collection

We use information to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Improve user experience
  • Send transactional notifications
  • Prevent fraud
  • Comply with legal obligations
  • Send promotional communications where permitted

3. Legal Basis & Consent

By using our Platform, you consent to the collection and processing of your personal information for the purposes described in this Policy.

You may withdraw consent where applicable by contacting us.

4. Information Sharing

Service Providers

  • Payment gateways
  • Shipping partners
  • Cloud hosting providers
  • Analytics providers

Legal Authorities

Where required by law, court order, or regulatory request.

We do not sell personal information to third parties.

5. Data Security

We implement reasonable technical and organizational safeguards to protect personal information.

However, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

7. Cookies & Analytics

Our Platform may use cookies and similar technologies to:

  • Improve functionality
  • Remember preferences
  • Analyze usage patterns

Users may manage cookie settings through their browser preferences where applicable.

8. Your Rights

Subject to applicable laws, users may request:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Withdrawal of consent

Requests may be submitted using the contact details below.

9. Children’s Privacy

Our services are not directed toward children under 18 years of age.

We do not knowingly collect information from minors.

10. Third-Party Services

The Platform may contain links to third-party websites or services.

We are not responsible for the privacy practices of such third parties.

11. Compliance with India’s DPDP Act

We aim to comply with the Digital Personal Data Protection Act, 2023 and applicable Indian privacy regulations.

Users may contact us regarding:

  • Data access requests
  • Data correction requests
  • Data deletion requests
  • Consent withdrawal requests

12. Policy Updates

We may revise this Privacy Policy periodically.

The updated version will be posted on the Platform with a revised effective date.

13. Contact Us

Indira Ornaments

Business AddressGoregaon West
Phone+91 76663 81042 / +91 9930431680